Our approach
To measure our performance, we use a strongly evaluative approach that best aligns with the nature of our work. For our research and inquiries, we collect qualitative and quantitative information through independent expert evaluations, participant surveys and focus groups or interviews.
As per our Statement of Performance, our performance is measured against three broad impact indicators:
- Policies and behaviour change because of our work;
- Discussion and debate are generated from our work;
- Levels of engagement, and responses to, our work.
We then measure our outputs against the following categories:
- Right focus;
- Good process management;
- High-quality work;
- Effective engagement;
- Clear delivery of message;
- Overall
The evaluation, participant surveys and focus groups for the A Fair Chance For All inquiry will be included in the 2024 Annual Report.
Immigration – Fit for the future inquiry process and final report
An independent evaluation of the Immigration inquiry was undertaken to assess the Commission’s performance and learnings for the future. Three external sources of feedback were used – an expert review, focus groups and an online public survey.
The expert review was carried out by Richard Bedford, of Bedford Consulting. All evaluation documents are available on the Productivity Commission website.
The focus group report, prepared for the Commission by Kathy Spencer, collected feedback from 12 people representing industry groups and other stakeholders who were actively involved in the inquiry process. The focus group process included individual interviews, and two small group sessions.
Participants included representatives from Restaurant Association of NZ, Federated Farmers, BusinessNZ, Human Rights Commission, Unite Union, NZNO, University of Otago, E Tū, Aims Global, Asia New Zealand Foundation, Migrant Investor and Entrepreneur Association, and FIRST Union.
The survey, open to the public and promoted through the Commission’s communication channels (including to participants), was run by Survey Monkey through the Commission’s website. It attracted 99 participants in total.
Biennial review of Economics and Research team
Every two years our economics and research function undergo independent review to evaluate the work completed during that period. Professor Robert Buckle completed the sixth review of our Economics and Research team (ERT). Having conducted the previous two reviews (2018 and 2020), Prof Buckle was able to consider how we had responded to his previous recommendations.
During the last two-year period, the ERT received very little funding and was reduced to a single person reporting to a Commissioner as an interim measure. More recently the team has experienced some growth.
The 2020–22 review is available on the Productivity Commission’s website.
“The team is perhaps the strongest it has been for several years.”
Prof Buckle noted that with “the support of the Board and additional financial support”, the Commission had been able to “markedly improve the level of research experience, skill and capacity.” He noted:
- the quality of the research published is of a high standard – it is valuable and valued;
- the development of a work programme that aligns its contributions with the requirements of the Commission’s inquiries, while also enabling the ERT to spend a significant amount of time working on other important productivity topics;
- methods of work involving deeper cooperation, and “significant research and leadership contributions” were made by the team to the Commission’s inquiries;
- there has been an increase in the quality of engagement and collaboration with other stakeholders, particularly those in Government policy agencies.
Impact indicator: Policies and behaviour change because of the Commission’s work
The proportion of our inquiry recommendations implemented by the Government, are the most direct measure of the impact of our work. The Government is under no obligation to implement our recommendations or respond to our reports. However, in practice and in most cases, the Government has issued formal responses to our inquiry reports specifying which recommendations it agrees with and will implement.
As an independent organisation with a strong focus on public interest, we are expected to push the boundaries on complex issues. Done well, our inquiry reports should spark a recalibration of thinking within relevant agencies and other stakeholders. We aim to put difficult issues on the agenda and encourage discussion and action on topics that other agencies consider too sensitive. We will continue to test ideas and challenge the status quo in the interest of improvement. Our focus is on providing the best advice, rather than the most palatable advice.
We look for evidence that our work is increasing understanding of productivity- related matters. We consider this a precursor to increased uptake and understanding of our recommendations that will ultimately lead to better decision- making on the policies and programmes that could lead to improved productivity and wellbeing. We mainly look for this evidence through independent evaluation of our work (via participant surveys, independent expert reviews and focus groups), but also by observing data around our connection and communication with audiences interested in our work.
Impact indicator: Policies and behaviour change because of the Commission’s work
Impact(s) - Policies and behaviour changes because of our work
Measure |
Assessment |
---|---|
Commission recommendations explored, agreed, and implemented: • How many inquiry recommendations were agreed and implemented? • How fully were the recommendations implemented or actively explored by the relevant policy makers? |
Last year the Immigration inquiry made a series of recommendations to Government, no formal response has been received. |
Understanding of productivity- related matters increases |
Surveys, focus groups and expert review undertaken for the Immigration inquiry. Expert peer review undertaken on the E+R team (Biannual). |
Immigration – Fit for the future inquiry process and final report
Assessment methods: Independent expert review, focus groups, survey
Understanding of productivity-related matters |
|
Survey results |
Most survey respondents said the inquiry had increased their understanding “a little” or “a lot”. Responses to specific statements from the 74 respondents were as follows: • Immigration has played an important part in New Zealand’s economic development: 45.8% a little; 35.1% a lot. • On average, immigration is not driving down wages or replacing local workers: 37.8% a little; 35.1% a lot. • The immigration system currently uses a range of tools that may supress wages, job creation, and productivity: 41.9% a little; 32.4% a lot. • The Government should use an Immigration Government Policy Statement to improve the quality and transparency of immigration policy: 36.5% a little; 52.7% a lot. • The Government should engage with Māori in good faith on how to reflect Te Tiriti o Waitangi in immigration policy and institutions: 33.8% a little; 45.9% a lot. • The Government should improve the prospects of local workers instead of restricting immigration to prevent potential job displacement: 41.9% a little; 43.2% a lot. |
Expert reviewer (Richard Bedford) noted: |
In its ‘Briefing for the Incoming Minister (BIM) of Immigration’ in June 2022, MBIE refers to the Productivity Commission’s inquiry on pg. 4, noting that “the Productivity Commission has several findings and recommendations for the immigration system. You will receive advice on a government response in August”. It will be interesting to see how many of the Commission’s recommendations relating to immigration policy tools, including preparation of an immigration Government Policy Statement, are adopted by the immigration policy teams within MBIE’s Labour, Science and Enterprise Group. (pg. 4 of expert review) |
Focus group |
All participants wanted the Commission’s final report to have an impact on policies and behaviours, however, no-one felt fully confident that would happen: “I haven’t seen any changes based on the Commission’s report so far, but hopefully that will happen.” One person commented that while the rebalance had made some changes to allow migrant workers some ability to change employers, there were still a lot of barriers to doing that. People were looking for more acknowledgement of, and response to the inquiry from both the Government and MBIE. Decisions on sector workforce agreements and the Green List had cast doubt over how much influence the inquiry would have. On a more positive note, it was acknowledged that work on immigration is ongoing and that there will of course be further policy changes and working groups to address particular issues in the future. Participants and their organisations planned to make good use of the Commission’s inquiry, especially the data, in those ongoing processes. |
Biennial review of Economics and Research team
Assessment methods: Independent expert review
Understanding of productivity-related matters |
|
Expert reviewer (Professor Robert Buckle) noted: |
No formal evaluation processes have been carried out as no inquiries were completed during this reporting period, due to the timing of the inquiry process. With each inquiry taking 18–24 months, work carried out during this year will be evaluated in the 2022–23 Annual Report. |
Impact indicator: The Commission’s work generates discussion and debate
Where our work generates discussion and debate, we are interested in seeing the diversity of voices in that debate, how our work is being used by people (influencers), particularly those providing commentary on, or input into, policy. We look at how and where our work is cited in Parliament, by academics, industry commentators and the media.